收到貨la ! Basically, there are 2 parts: collect from HK and delivery in Toronto
HK:
We got quotes from 3 moving companies and picked the one that seems to have good service and reasonable price. They came to pick up our boxes 3 times (the first 2 times were just 10-15 boxes because our flat did not have anymore room to walk around!) As for service, the 1st collection was good, organized with the box numbering/labelling. 2nd time was bad, often missing boxes/numbers, etc. Afterwards, we called the salesman and complained so on the 3rd time, they sent a very smart team leader with 5 other movers and everything went very smoothly and efficient.
Because we did not buy a house in Toronto yet, we put our goods in their warehouse in HK for 3.5 months before asking them to start shipping it over.
Toronto:
The HK moving company gave us the contact for their partner in Toronto. They informed us when the goods arrived and that they can clear the customs for us since they got our packing list. The customs did not open anything so we did not have to go at all. Then we arranged a date for the delivery and they delivered everything into our house and assembled all the furnitures that were taken apart before. There were 3 movers (non-chinese). The service was ok/average, they did not communicate with us much though and they did not talk to each other much either...strange!
Overall it was ok, no boxes damaged (on the outside), we haven't opened most of the boxes yet so don't know about any damage inside. Nothing missing. The Toronto movers commented that the HK movers packed the items quite well with lots of padding.
thanks OurNewLife for yr sharing.
it seems that u didn't go to do custom clearance? wasn't it?
i found some mom shared in another forum that they hv to do the custom clearance in person...
amyway, how long was the shipment? 3 weeks?
karmen2007 發表於 12-6-19 21:57
thanks OurNewLife for yr sharing.
it seems that u didn't go to do custom clearance? wasn't it?
i fou ...
Yes, I have heard before that normally, you need to go downtown to clear customs yourself. But the shipping company told us they will do it for us since they have our packing list. Anyway, it is good for us to avoid the trouble.
Shipping took about 3 weeks and waiting for clear customs around 10 days. But I think it also depends on high/low season.
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