No record? That means your agent didn't submit the application to immigration! Crazy!
Maybe your agent forgot your application in their own office? Or maybe some problem on Philippines / Indonesia side?
My agent submitted 2-3 days after I signed the contract.
For ur ref
我5月26去簽合約,6月21 submit申請去入境處,我聽agent講僱主簽左合約後佢會寄返去印尼個邊比個姐姐簽名(agent話寄去又幾日寄反黎又幾日架,我諗前前後後都要10日時間),佢簽完後又寄返黎香港,然後向相關領事館提交申請,然後先入紙去入境處。 我睇返我由申請到入紙去入境處都差不多1個月時間。 你追下你個agent而家做到邊個step la
"應該下星期就有reference number" <- I received my reference number just one week after submission. Your agent is a liar. He is sitting on the application and has not submitted it yet.