Box of Fun sevice好好喎, over the phone同三個唔同嘅人講過嘢,有男有女,全部態度良好, 有禮貌, 樂於解答問題,唔hard sell.我自己揸車去pick up d貨,佢揾人攞貨落街俾我,唔洗我行上行落,仲慳泊車錢.聲明先:唔係我request架,係佢哋offer攞落街俾我架.
I have made ordered on both BOF and Kiddle (coz I love ballons styles in different shops).
BOF replied me the next day, when I call, the staff is very polite and said I can do payment 7 day b4 delivery (I order days ago but my party is end of June, coz I am worry if some ballons may be out of stock ma).
Kiddle didn't reply me mail so I phone them. Last time the lady was quite impolite and told me it was Sat and they won't pick up the phone if it is not they are waiting for a "special customer" that day and she was not willing to answer my question. When I asked if I can go to her shop to take a look, she said I should read carefully the website then I will know they only do "online shopping" (who will read all the terms and conditions in your website ah).
But this time, it is Peggy, she is super friendly and says she doesn't reply me as my order is too early (3 weeks from party) and they are normally busy with the order for "this week", so they will call me next week. She gives me some suggestions on how to do the ballon columns better and give me some advice, she is very nice. I asked her to give me more ballons photos not shown on the website, she replied me in minutes, and I do more order, really good.
So, sometimes they may be too busy when we call them; actually staff of both shops nice wor.