Upon the successful submission of applications, applicants may check the application status and results online at the ESS website (enquiry.ess.gov.hk) anytime. After completion of vetting of the applications and before disbursement of wage subsidies to employers or one-off lump sum subsidy to self-employed persons (SEPs), the ESS Secretariat will notify the applicants via SMS message and e-mail that they may check the application results at that webpage.
For further enquiries, please refer to the Frequently Asked Questions section at http://www.ess.gov.hk
or contact our Customer Service Hotline at 183 6122 (9am to 6pm, Mondays to Sundays, including public holidays).