There is at least one barrier-free entrance in every train station and wider fare gates.
There is accessible elevator service to all levels in the stations.
Wheelchair-accessible train carriages feature two wheelchair spaces per train. To locate them, look for wheelchair indicators on the platform floor or screen doors. These indicators are usually near lifts.
Inside the train carriage, look for wheelchair indicator stickers on the train doors beside the wheelchair spaces.
Do not hesitate to approach our station staff for assistance when boarding and alighting. Our staff can escort the passenger to the platform and arrange for assistance at the destination station.