I hired 4 helpers, all of them are very talkative. My son complains that my current helper talks (on the phone with friends) and sleeps in the whole afternoon after lunch. Yes, that's true, she won't play with my boy and she is unable to ask my boy to do homework (my boy doesn't listen to her). She has nothing to do but sleep and talk on the phone.
Yet, I understand, there is no perfect helper, current one does keep the house clean (first helper didn't), doesn't bring me collectors (3rd helper forced me to fire her because of collectors even she was the only maid played with my boy crazily) and her performance is still tolerable to me.
Totally agree with you.
If she use the phone when we are not at home then I have nothing to say.
Actually, I tell my maid you can take a rest or use the phone (her mobile) when housework is finished and baby is sleeping. Of course she can't use it in front of me or while I'm home, she did it B4 and I blame her directly.
To be honest, we are human so our maid also need a balance, need communicate with friend or family. If she is talking in a proper time and circumstance then we have to "one eye open, one eye close".