Just some experience to share. I committed the same mistake to be "good" to them when I employed the first and the second maids. Now I have learnt a lot after more than 10 years of experience:
1. Don't treat them as family members. Let them know that you are the employer and she is the employee and she "must " listen to the way that you require her to do.
2. Don't eat together with them at the same table even it is difficult to separate the dishes but you still need to do so.
3. Tell her that she needs to buy her own personsal stuff (e.g. clothes and shampoo even you have extra for them) because your obligation is to provide beddings and 3 meals (not snacks) and pay salary to her. And her obligation is to provide good service to you.
4. Don't chat with her about views on other things, just concentrate on the job related matters . Don't care too much about her family except you understand some basic background of her family, that's all. Don't be a friend to her.
5. Never scold her but be serious about your requirement and must make her do it again if it doesn't meet your requirement. Be firm. Just imagine that if your boss is firm on something and serious you'll understand you need to do it to the standard if your boss return the task to you to redo it . But if your boss scold you, you'll be unhappy inside your heart. So you have to be firm and you don't need to be humble to ask her to do things. Just say "thank you", that's all. However imagine if your boss need to bribe you to do things, you'll feel that your boss loose the authority and whatever you do for your boss is extra and you won't respect your boss any more. Understand?
6. Make your maid know that this is her working place, not second home. Don't mix it up. She needs to pay effort and work well to earn the money and it is not a place to give convenience to her to do her own personal thing. Rather you employ her because you want the convenience.
7. Do every thing according to the law only, don't give extra, except if it is her birthday, do sth like buy a little gift, just like what a boss will do.
8. Many of them will tell lies about someone dies or seriously ill at home then you should be alert. They will cry but it is fake. Remember this, it may happen in the future.
Excellent. I have Philipino housekeepers since I was 5 years old. Only 1 out of 10 is good. The others are sucks. I tried many strategies, but they behave the same. This is their culture. Also, this is why their country is still very poor after sending many women out of the country for 30+ years.
原帖由 gigivinda 於 09-10-15 09:57 發表
Just some experience to share. I committed the same mistake to be "good" to them when I employed the first and the second maids. Now I have learnt a lot after more than 10 years of experience:
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咁都俾你識穿左佢朋友既身份, 你真係勁!! 
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