my helper has the same problem. my husband asked me whether i want to confiscate her phone. i said let me think. but then he got her sim card since he cannot bear her poor performance (failing to follow our repeated instructions, always forgot to do things and gave us no response when we asked her whether something has been done or not, and use the phone until 2am to 3am each night.)
i think that she would buy another sim card sooner or later. in this case, i will confiscate her phone.
my helper has the same problem. my husband asked me whether i want to confiscate her phone. i said let me think. but then he got her sim card since he cannot bear her poor performance (failing to follow our repeated instructions, always forgot to do things and gave us no response when we asked her whether something has been done or not, and use the phone until 2am to 3am each night.)
i think that she would buy another sim card sooner or later. in this case, i will confiscate her phone.
I think even if you can't control yourself to be friendly you may need to say it in mild tone for the first or second time. Only if she keeps commiting will you raise the level of your voice or put it in serious tone (black and white) with tones from sincere manner at frist to an increasingly serious tone in subsequent letters. I personally think this is a safer way for ourselves to protect us juz in case if there are any verbal disputes or even disputes in the tribunal if it unluckily happens.